Covid-19 (Coronavirus)

Read about the latest updates regarding coronavirus (Covid-19) for all our tenants. Including links to government advice and our current maintenance policy.

Staff and Tenant safety is absolute paramount during these uncertain times.

January 2021 Update

https://www.gov.uk/coronavirus

We continue to urge you to notify us as soon as possible if you are isolating or have tested positive for Covid19. This will enable us to carefully manage our properties and ensure all our tenants are kept safe.

Should you need to report a maintenance issue please do so via our Tenant Portal

https://thornsett.tenant.zone/index.php?option=com_tenantzone&task=repairJob&Itemid=202

 

December Update

https://www.sheffield.ac.uk/coronavirus/safety/our-covid-19-testing-centre

Self Isolation

If you are isolating or have tested positive for Covid19 in one of our properties then please email us at here as soon as possible.

Please visit the below websites for further information.

https://www.nhs.uk/conditions/coronavirus-covid-19/social-distancing/

https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/

https://www.nhs.uk/conditions/coronavirus-covid-19/

Sheffield University Support Page

https://www.sheffield.ac.uk/coronavirus

Grocery Delivery

Whilst isolating we understand it may be difficult to shop for food and other supplies so we have teamed up with ‘Singhs Drop’ to provide a 30-60 minute grocery delivery to our tenants in S10. Please use the link below to make your order.

https://app1.zeuslabs.co.uk/onlineorder/singhspremier-teynhamroad0#/onlineorder

Maintenance

Our team will only attend emergencies if you or any of your housemates are isolating or have tested positive for Covid19. For any routine, non-urgent jobs, these will be postponed until after your isolation period.

Please log your request on the Tenant Portal via our website and for out of hours please call the office on 0114 2669700 where you will be given instructions on who to contact.

If our maintenance team does have to visit the property, we ask that you maintain social distancing and where possible leave the room in which they are working.

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